Frequently Asked Questions

What is TeamSnap?

2010 Webby Awards Official Honoree

2008 Web 2.0 Awards Winner

TeamSnap is a unique way to manage your sports team. Anybody who's coached or played on a recreational adult sports team or youth sports team knows how hard it can be to keep track of all the players, games, and team payments. TeamSnap takes the headache out of team sports by making it simple to manage your sports team online.

Best of all, TeamSnap is easy, intuitive, and web-based. You don't need to download, install, or configure anything. All you need is a web browser and an internet connection.

How can TeamSnap help us?

TeamSnap makes it easy to manage your sports team online:

Who is TeamSnap for?

First of all, TeamSnap is for the overworked person who's in charge of your recreational adult sports team or youth sports team. (You know who you are.) Coaches, managers, parents, and anybody else who's been tapped to keep track of your sports team. TeamSnap gives this person their life back.

But most of all, TeamSnap is for the team because it enables your teammates to communicate, coordinate, and collaborate in ways that are both fun and time-saving. Bottom line, TeamSnap puts the enjoyment back into team sports.

Can I use TeamSnap for my non-sports group?

Definitely! TeamSnap works great with any kind of group that wants to coordinate its activities. Check out our Uses for TeamSnap page for more information.

How much does TeamSnap cost?

TeamSnap comes in four flavors: Free, Basic, Premium, and Ultra— check out our pricing page for more details.

Do I have to pay during the off-season?

Nope! Just switch your team site to the Free Plan during the off season. You don't pay anything but still have all your team data 100% saved. When a new season starts, you just reactivate your team and are ready to roll.

Does every player on the team have to pay?

Nope. There's a flat monthly charge for the entire team (paid by the "Team Owner") no matter how many players are on the roster.

What payment methods do you accept? Can you take purchase orders? Can you invoice me? Can I pay with chickens, goats, or some other type of farm animal?

We currently accept Visa, Mastercard, and American Express. Unfortunately, we aren't able to do invoices, accept POs, or take livestock in trade. Prices listed are in US dollars and there are no additional fees or taxes.

Can I prepay for 3-months, 6-months, a year?

We do have yearly plans (see pricing). And paying yearly offers substantial savings!

What is your refund policy?

TeamSnap is a pay-as-you-go service so we don't provide refunds. You can cancel the service at any time and you won't be charged again, but you are responsible for any charges already incurred.

Does TeamSnap have banner ads?

Our Free Plan is ad-supported, but our paid plans are ad-free.

Can I customize TeamSnap for my team?

You bet. It's easy to customize your sports team website with your own logo and team colors.

Is our team info private?

Absolutely! We take online security very seriously. And that's why all your team data is 100% private and password-protected – nobody can access your team info without specific permission from you. By default, the only ones who can access your team site are the specific players you've invited onto the team, and they each sign in with a unique username and password.

What languages is TeamSnap available in?

Currently, the website is only available in English. Our iPhone / iPad app runs in English, Spanish, and French.

Can I use TeamSnap to run my entire club or league?

We've got just the service for you. It gives you all the great features of TeamSnap with everything you need to manage your league or club. Learn more!

What are the system requirements to use TeamSnap?

Since TeamSnap is hosted on our servers, there's nothing to install and no server requirements to worry about. No fuss, no muss. All you need is a modern web browser* and an internet connection.

(* Internet Explorer 6 or later on the PC, Chrome and Firefox on Mac and PC, and Safari on Mac. TeamSnap does not support Internet Explorer 5.x on the Mac or PC. If you have IE 5, we recommend switching to Firefox.)

Does TeamSnap have an iPhone app?

You betcha. Learn more and download it for free from the App Store.

I have a question about TeamSnap...

Got questions about TeamSnap? Just drop us an email and we'll get back to you pronto.

Who's behind TeamSnap?

If you'd like to learn more about how TeamSnap began and our approach to developing it, check out our About Us page.

The most intuitive and easy-to-use web application since Gmail

TeamSnap is my new favorite website. Beyond its sheer handiness, TeamSnap is the most intuitive and easy-to-use Web application since Gmail. A half-drunk lobotomized chimp could register a team. And probably play shortstop." —Margaret Lyons, TimeOut Chicago

It works on any budget

"Managing a team for co-ed, intramural or beer league sports can be a tricky thing. Tracking down team members, arranging and sharing game time and location information, and keeping track of who's paid what and who's in need of equipment or uniforms or things like that can all present quite a challenge. TeamSnap takes a lot of that trickiness out of the process, and there's a free plan, so it works on any budget."—Darrell Etherington, Web Worker Daily

You can even customize it

"Online team management software, such as TeamSnap, let you know who will and won't be at a specific game, who's bringing snack, and who's paid their registration fees. You can even customize it to keep track of uniform sizes and more!"—Emily Cohen, Youth Soccer Insider

Free download:
iPad, iOS & Android

Manage your teams on the go with our iPad, iPhone and Android app.

  • Enter Scores
  • Push Notifications
  • Add and Edit Games and Events
  • Add and Edit Rosters
  • Player Availability