Ashley Cayla - Customer Experience Operations Manager
Customer Support Specialist
As the manager of Customer Experience Operations, Ashley is dedicated to mapping out all customer interactions throughout the company to ensure that our customers have the best possible experience and get what they need as soon as possible, all while ensuring that the tools and processes used by the support squad are up to par for our customer needs. Before joining TeamSnap, Ashley was an active member of growth management projects for both American and European small businesses, with wide-ranging experience in ensuring customer satisfaction during phases of rapid growth.
Ashley grew up in the mountains of Colorado, surrounded by rocks to climb and horses to ride, with parents who believed in raising well rounded athletes. She participated in sports of all shapes and sizes, from soccer and tennis to synchronized swimming and equestrian vaulting. Ashley graduated from the University of Colorado, then spent most of the past decade living and working in a rustic region of France and returned to Colorado in 2015. She currently lives in Longmont, with her husband, two fantastic kids and family dog.