TeamSnap’s leadership team, Founder and CEO Dave DuPont, along with VP of Product Greg Ludke and Head of Customer Success Debbie Holman, discussed how TeamSnap and other technology providers can shift the focus back onto members in order to come out of the COVID-19 pandemic stronger than ever.
TeamSnap was originally built and focused on individual youth sports teams, but over time, we’ve expanded our vision and have now shifted our focus from teams to the people on the teams; we are focusing not just on the athletes but the people who surround those athletes, parents, coaches and admins to provide them with a software service they truly need. We doubled down on improving our member experience and as a result, are able to offer a better product experience for our customers too.
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