TeamSnap Logo
Log inFind My Team
  • Solutions
    • For Business
      For Business

      Tools for clubs, leagues, tournament organizers, and associations to run their business

      For Teams
      For Teams

      For coaches, players & fans to stay connected on our top-rated mobile app

      Promo image
      • Overview
      • Program ManagementManage all aspects of your organization
      • SponsorshipAccess our network of opportunities
      • RegistrationPayments, dues, and more
      • TournamentsBuild and manage your events
      • PaymentsA better way to manage payments
      • Website BuilderProfessional & mobile friendly sites
      • SchedulingAutomate games & practices
      • Services & SupportIndustry-leading account support
      • MessagesSimple, reliable communication
      • Get started!Chat with our team right now
  • Pricing
  • Resources
    • Community

      Our mission is to enhance the lives of kids by enabling participation in sport

        Other resources
        • Blog
        • Coaches’ Corner
        • For Business Resources
        • TeamSnap Updates
        • Help Center
        Company
        • About
        • Careers
        • Partners
    • For Brands
      • Build relationships in the moments that matter.

        Convert families into superfans with TeamSnap for brands.

          • OverviewThe #1 way to reach the Chief Household Officer
          • AudienceLearn about our audience and network
          • CapabilitiesExplore our products and measurement solutions
          • Download Media Kit

      Find My Team

      Sign upLog in
      Sign upLog in
      BlogCompany
      • General Sports
      • Health and Safety
      • Coaching
      • for Business
      • Announcements
      Featured image: Weekly Ops Report — Special Post-Cyber-Monday Edition

      Dec 03, 2014 • 4 min read

      Weekly Ops Report — Special Post-Cyber-Monday Edition

      /images/teamsnap-badge.png
      TeamSnap

      Posted in:
      • Company
      • TeamSnap Culture

      OPSTEAM_Web2At TeamSnap, we have a little different style to the way we do things. You may have noticed that TeamSnap experienced a few outages Dec. 1 and 2. Here’s the way Systems Operations Lead Mark Cornick chose to recap the situation to the rest of the team.

      Our always handy Ops Team is pictured here – (from left) Mark Cornick, Jasna Benčić, Tim “Sweetums” Soderstrom and Geoff Brodniak.

      FADE IN: 
      
      INT. NETWORK OPERATIONS CENTER - DAY
      
      Operations staff: the EXECUTIVE OFFICER, a former submariner with exotic
      hair; the LIEUTENANT DATABASE GRADE, a bespectacled man; and the CHIEF
      NON-COMMISSIONED OFFICER, an Eastern European woman, are seated at their
      desks. Large displays show what appears to be a healthy network. The
      COMMANDER, a large, bearded gentleman, enters.
      
                                    COMMANDER
                   Good morning crew. Status reports, please.
      
      The CHIEF N.C.O. stands to deliver her report.
      
                                    CHIEF N.C.O.
      Mostly small requests from throughout the organization, Commander. Also
            taking this opportunity to learn the Sinatra framework.
      
                                    COMMANDER
                               Thank you, Chief. XO?
      
      The EXECUTIVE OFFICER turns from observing the status displays to
      address the COMMANDER.
      
                                EXECUTIVE OFFICER
      A short and quiet week. The Thumper system is now running on our
      playroom environment. We've also adjusted the McFeely and Dozer
                                    processes.
      
                                    COMMANDER
                        Excellent. Where do we stand on the--
      
      A loud siren blares. Status displays turn red. A robotic voice announces
      a malfunction.
      
                                 ROBOTIC VOICE (V.O.)
                   Major outage detected. Major outage detected.
      
                                    COMMANDER
                                    (urgently)
      Action stations! Action stations! Set condition one throughout the
                                    company.
      
      The COMMANDER moves to an impressive-looking chair. The CHIEF N.C.O.
      returns to her desk. The EXECUTIVE OFFICER and LIEUTENANT, still at
      their desks, turn to face the status displays.
      
                                    COMMANDER
                               Lieutenant, sitrep!
      
                                    LIEUTENANT
      Appears to be a Distributed Denial of Service attack against our allies
           at DNSCorp, sir. Recommend we execute contingency plan D-R-S.
      
                                    COMMANDER
      Are we prepared to move forward with D-R-S? Last report was that the
              service was provisioned but data was not yet populated.
      
                                    CHIEF N.C.O.
                   Correct. D-R-S contains no data, Commander.
      
                                EXECUTIVE OFFICER
      And with DNSCorp out of commission, we can't retrieve our complete data
          set. We could assemble a provisional data set from other sources.
      
                                    COMMANDER
                                        OK.
                                  (frenetically)
                                We'll do it live!
      
      The COMMANDER picks up a microphone and addresses the entire
      organization:
      
                                    COMMANDER
      This is the commander. We are experiencing collateral damage from an
      attack on one of our technology partners. The operations team will now
      execute a contingency plan. Further information will follow. Out.
      
      The COMMANDER, CHIEF N.C.O., EXECUTIVE OFFICER and LIEUTENANT all type
      madly at keyboards, assembling a set of data.
      
                                    COMMANDER
                        Are we ready to proceed with D-R-S?
      
                                    LIEUTENANT
           We're ready, sir. Provisional data set is assembled and loaded.
      
                                   CHIEF N.C.O.
                                Systems are ready.
      
                                EXECUTIVE OFFICER
                           We will proceed on your mark.
      
                                    COMMANDER
                                 (dramatically)
                          Execute contingency plan D-R-S.
      
      All press various keys on their keyboards. Within a few minutes, the
      status displays start to turn from red to orange. The SUPPORT CAPTAIN, a
      woman wearing official uniform pajamas, enters.
      
                                 SUPPORT CAPTAIN
                          What's the situation, Commander?
      
                                    COMMANDER
      We have executed our contingency plan, Captain. We expect to be back in
      full operation within a few hours. Please monitor from your perspective
      and report back with problems.
      
                                 SUPPORT CAPTAIN
                         Excellent. Thank you. As you were!
      
      The SUPPORT CAPTAIN exits.
      
                                    COMMANDER
      Where were we... Lietuenant, status report from the database project?
      
      
                                    LIEUTENANT
      Status good. Database server RDB-1 has taken over and we have
      deprovisioned server MDB-2. And the Virtual Private Network is
      now running with X-509 certificates.
      
                                    COMMANDER
                Outstanding. Great work, team. Now let's move on to--
      
      The ROBOTIC VOICE pipes up again.
      
                                 ROBOTIC VOICE (V.O.)
                   Major outage detected. Major outage detected.
      
      The COMMANDER sighs.
      
      FADE OUT


      Download our app

      app-storegoogle-play

      Share this post


      Create Your Team Today!

      It’s Free and Free is Good!

      Sign Up Your Team!Free and Paid Plans Available
      Products
      Sports Organizations
      • Get a demo
      • Features
      • Pricing
      • Tournaments
      • FAQs
      Coaches or Team Managers
      • Features
      • Pricing
      • Tournaments
      • Get Started
      Parents or Athletes
      • Features
      • Pricing
      • Find My Team
      • Get Started
      Sports
      Sports Organizations
      • Baseball
      • Basketball
      • Football
      • Ice Hockey
      • Lacrosse
      • Soccer
      • Softball
      • Volleyball
      Teams
      • Baseball
      • Basketball
      • Football
      • Ice Hockey
      • Soccer
      • Softball
      • +100s more
      Resources
      • Blog
      • Coaches’ Corner
      • Return To Play
      • For Business Resource Library
      • Skills & Drills
      • Press Releases
      • TeamSnap Updates
      • TeamSnap Help Center
      • Community
      • Why TeamSnap?
      Company
      • About
      • CareersHiring!
      • For Brands
      • Partners
      • TeamSnap API
      • Responsible Disclosure Policy
      • Youth sports team and sports org app Apple App Store Logo
      • Youth sports team and sports org app Google Play Store Logo
      • social-media-facebook
      • social-media-twitter
      • social-pinterest
      • social-instagram
      • social-video-youtube
      • professional-network-linkedin
      • social-tiktok

      TeamSnap Footer Logo

      Copyright © 2005–2025 TeamSnap, Inc.

      • Sitemap
      • Terms
      • Privacy Policy
      • California Privacy Policy
      • Your Privacy Choices